Organisations entrust Jill to conduct reviews of highly sensitive matters – sexual harassment, bullying, culture – in the knowledge that she will bring independence, clarity and compassion to the issue.
- Member of the Independent Review Panel led by Dame Margaret Bazley examining claims of sexual harassment/improper conduct within the legal firm, Russell McVeagh and co-author of the Review Report (2018).
- Led an Independent Review of the Culture of the People and Capability function within the Bay of Plenty District Health Board, co-author of the Review Report (2019).
- Co-led with Dame Alison Paterson, an Independent Review of ANZ New Zealand’s Culture, author of the Review Report (2019).
- Leading an Independent Review of the Culture within a prominent Christchurch school (in progress, 2020).
Jill’s experience extends across all aspects of a review including setting up the review (terms of reference, creating a safe, confidential environment), creating interview questions, conducting interviews, review of policies and key organisational documentation, developing key findings and recommendations, writing the review report and presenting findings to Executive Leadership Teams and the Board.
She brings an ability to win the confidence of those most affected ensuring the nature and extent of the issue is fully uncovered. She is also adept at getting alongside senior leaders/executives whose employment may be at risk as a result of the review findings.
Quality communication and PR advice is essential to any review and Jill has experience working with experts in this field during the review process.
POST REVIEW SUPPORT
After every Review, Jill has been invited back by the Board Chair or CEO to support the organisation to rebuild and embed their culture. This has included helping re-establish trust and giving the leadership team the tools and confidence to lead the change. It has also included coaching individuals to provide the support they need to move forward or to change their behaviour.
DEVELOPING CULTURE IN REMOTE TEAMS
Developing and leading culture in organisations where there are complex employment arrangements (high proportion of part time or staff on contract), geographic spread across multiple office locations, as well as increasing instances of remote working, is a particular interest of Jill’s.